I want to assure everyone is satisfied with their pieces. All pieces are double and triple checked before shipping out, but in the instance that a stone needs to be remade (at my discretion,) or if a piece is faulty within the 6 month warranty, I just ask for the piece to be returned unharmed and that you pay for shipping on the new item. If you need a remake or warranty replacement, please email or message me first. I offer a 6 month warranty on the pieces as long as you follow the care instructions. Shipping will be to the same address. Please ship items in a jewelery box.